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> MeshAP 3100G Outdoor - Dual 5GHz and Single 2.4GHz Full-Duplex Wi-Fi Mesh Access Point with built-in GPS Antenna

> MeshAP 3100 Outdoor - Dual 5GHz and Single 2.4GHz Full-Duplex Wi-Fi Mesh Access Point

> MeshAP 1100 Indoor - 2.4GHz Full-Duplex Wi-Fi Mesh Network Access Point

> MeshAP Manager Web (HTML) based GUI Management Tool for MeshAP Access Points

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Home > Support > Return Material Authorization (RMA)

RETURN MATERIAL AUTHORIZATION (RMA)

All returns require a Return Material Authorization (RMA) number.  You can obtain the number online.  ArrowSpan cannot accept any returns without an RMA number.  The RMA number is valid for only 7 days, and must be clearly marked on the outside of the returned package.  All products being returned must be freight prepaid (customer pays for shipping & handling). In order to obtain an RMA number you will need the following information:

Please note that this form will not issue you an RMA # immediately, but rather set the process in motion. When you have completed filling out your information click the Submit Request button located at the bottom of the form and we will respond to your request by the next business day.

This will connect you with the Service department. If you have support related issues, please fill out the form on the Support Request Form.

IMPORTANT : ArrowSpan will not accept any returns without RMA Number.

Contact Name
*
Job Title
Company/Organization
Address
*

City

State

Zip Code

Telephone No.
email
Invoice No.
Invoice Date

Help Info: The Serial Number is typically found on a sticker on the back of the access point.

Product Serial# Short Problem Description

* Required fields

If you need more information than is available here, you can reach ArrowSpan via e-mail at info@arrowspan.com For questions or problems regarding the RMA request form, please contact webmaster@arrowsapn.com


 

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